Wednesday, July 25, 2007

Dawn LIE

Okay, this post has nothing to do with my blog, but I'm really disgusted with Proctor & Gamble. I've used Dawn dish liquid for nearly 30 years because I love the scent - no matter what's in your sink, this detergent always overrode the odor, making washing dishes somewhat pleasant. I also used this product in combination with laundry detergent (only a capful) on my whites - whiter and fresher odor...

So, they changed to Ultra Dawn and changed the scent - no problem, I continued to buy "original scent" non-ultra Dawn. Last time I bought two bottles. I opened one and it was NOT the original scent. It was a smelly awful perfume scent that made me feel ill. I don't do well with perfumes, and can only tolerate certain ones. So, I figured I got a bad batch? I emailed Proctor & Gamble and this is what they replied to me with:

Thanks for contacting us.
I'm sorry about your experience with Dawn. We have changed the scent to our Dawn Original Formula. Your satisfaction means a great deal to us so I'm also responding by postal mail. Look for my letter to arrive within the next 2-3 weeks.
Thanks again for getting in touch.
P&G Team

What? They changed the scent of "original scent?" How can you change something and still call it the same name? That's so completely misleading - I wrote them back to clarify, and they stated, "I know it's frustrating when you find the perfect product and then we change it. I'm sorry you're disappointed with the changes we've made to Dawn Original. Your feedback is important to us, and I'm sharing your comments with the rest of our team."

So it's official, anyone who ever liked this product. Original scent is NOT original scent, it's a new, disgusting scent. I went to the store and sniffed every dish detergent until I found a lemon one that I could live with. Unfortunately, it doesn't cut grease as well as Dawn did. So there's my gripe for the week, LOL. And maybe anyone who saw me sniffing all the detergents will now understand...